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You are here: Home / Customer Stories / The Guardian Case Study

The Guardian Case Study

posted on April 9, 2019

the guardian customer story featured image

The goals:

The Guardian News and Media (GNM) wanted a simple solution to contract management, allowing them to store all contract data in one place and be assured information and documents were safe and accessible.

The approach:

GNM worked with Curtis Fitch to locate their contracts, these were then uploaded to the Curtis Fitch platform.

The results:

GNM are now able to cross-reference spend with contracts held on the Curtis Fitch platform and are now able to report on contract compliance, as well as highlight significant spend where no contract is in place.

Prior to implementing Curtis Fitch, what challenges did your business face?

We did not have a clear picture on contract compliance and faced inefficiencies with the onboarding of new suppliers. We also encountered data security and data sharing challenges. Access to contracts was via VPN only, making flexible working or sharing of contracts within Guardian News and Media (GNM) cumbersome.

How has Curtis Fitch addressed these challenges or requirements?

We now have a secure cloud solution from which to centrally store, manage and report on our contracts. Our Risk team uses Curtis Fitch to score Information Security questionnaires, and we also use the platforms for new customer set- up with our P2P team.

Guardian News and Media (GNM) worked with Curtis Fitch to locate as many contracts as possible stored in various business units across the company, which we then uploaded to the Curtis Fitch platform for safekeeping. We’re now able to cross reference our spend with contracts held on the Curtis Fitch platform in order to report on our contract compliance, as well as to highlight significant spend where no contract is in place. We also work with Curtis Fitch to put various supplier contracts in place, reducing risk to GNM.

The new analytics tool is in its early stages for us, but it definitely looks promising. The Curtis Fitch team care about their product and their customers, and are always willing to listen to new ideas for their roadmap. Their new interface is much more intuitive than the previous version; the product has definitely come a long way in the last 12 months!

Steve Erskine, Head of Procurement at Guardian News and Media

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